Privacy Policy

Last updated: September 12, 2026

1. Introduction

SupplyAgent AI ("SupplyAgent AI," "we," "us," or "our") provides an AI-powered procurement and supply chain automation platform available at supplyagentai.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our Service.

2. Information We Collect

We collect information in the following ways:

• Information you provide: name, work email, company, phone number, and any details submitted through contact, demo, or pilot request forms.
• Procurement and supply chain data: supplier records, RFQ content, pricing data, and inventory information you connect from your ERP or procurement systems in order to use the Service.
• Usage data: pages visited, features used, device and browser information, and approximate location, collected via cookies and analytics tools.
• Communications: records of correspondence when you contact our support or sales team.

3. How We Use Information

We use collected information to:

• Provide, operate, and improve the Service, including AI agent sourcing, RFQ automation, and analytics features.
• Respond to inquiries, schedule demos, and manage free pilot programs.
• Monitor platform performance, detect fraud, and maintain security.
• Send product updates, service notices, and — where permitted — marketing communications you may opt out of at any time.

4. How We Share Information

We do not sell personal information. We may share information with:

• Service providers who support hosting, analytics, customer support, and payment processing, under contractual confidentiality obligations.
• ERP and procurement system integrations you explicitly authorize.
• Authorities, when required to comply with law, legal process, or to protect our rights and users.
• An acquirer or successor entity in connection with a merger, acquisition, or sale of assets.

5. Data Security

We employ encryption in transit and at rest, role-based access controls, regular security assessments, and infrastructure monitoring aligned with SOC 2 Type II practices. No method of transmission or storage is 100% secure, and we continuously work to strengthen our safeguards.

6. Data Retention

We retain personal and procurement data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Customers may request deletion of their account data subject to contractual and legal retention requirements.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at privacy@supplyagentai.com.

8. Cookies

We use cookies and similar technologies to operate the Service, remember preferences, and analyze site usage. You can control cookies through your browser settings; disabling cookies may affect Service functionality.

9. International Data Transfers

Our Service is hosted in the United States. If you access the Service from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries with data protection laws that may differ from your own.

10. Children's Privacy

The Service is intended for business use and is not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Service or email prior to taking effect. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

Questions about this Privacy Policy can be directed to privacy@supplyagentai.com or SupplyAgent AI, 548 Market Street, San Francisco, CA 94104.